Why can't I select a different country other than United States?
We want to thank you for your interest in our product. Unfortunately we are only selling with in United States. We are looking to expand in the near future. Please sign up for our newsletter and we will let you know once we expand our service.
Tracking your Shipment.
If you have not received your tracking number yet. It is most likely due to high volume of demand. Your order will be process in 2-3 business. If you have not received a tracking number in after 4-5 business days. Please let reach out to us at firstname.lastname@example.org.
If you have received your tracking number you can track your package using the below link.
General tracking link: www.17track.net
When will my order arrive?
Once you receive a confirmation email of your purchase, your order will be shipped within 5-10 business days from the issuing of the tracking. Depending on the location of your order being shipped out from and the destination country, it may take up to 15-20 business days for your order to be arrived.
I order more than one product. Why are they not shipped together?
We work with may different suppliers to ensure you get the best pricing we can offer. If you order multiple products from us, it may come from a few suppliers of ours. Beside the Free Items that we charge shipping and handling. All our other products are Free shipping. We hope you understand we try to provide you with the best price possible from all sources.
What type of payment do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. We do apologize that personal checks, money orders, direct bank transfers, debit card payments, or cash on deliveries (C.O.D) are not accepted on our website.
The promotional code you provided is not working.
We apologize for the inconvenience. Please email us at email@example.com. We will check why the promo code is not working. If the promo code is still active. We will make sure to credit you back for the discount you are entitled to.
My product/item is damage. What can I do?
Please take a picture of the item/product immediately and email us at firstname.lastname@example.org. We are here for you to ensure you get your goods in new condition.
What is your return policy?
Please refer to our return policy page.